By using the Calon Cariad website, you agree to be bound by the Terms and Conditions as set out below.
All rights, including copyright, in this website are owned or licenced to Calon Cariad.
Any use of the site or its contents, including copying or storage in whole or part, other than for personal use, is strictly prohibited without prior permission from Calon Cariad.
All prices quoted on our pages are in UK pounds (GBP) and include VAT at the current rate of 20%. Children’s items are exempt from VAT and our prices reflect this.
Product Information
Whilst every effort has been made to display the colours of our products as accurately as possible on our website, the actual colours you see will depend on your own monitor. We can not guarantee that the colour displayed on your monitor will accurately reflect the colour of the product on delivery.
Calon Cariad takes all reasonable care to ensure that all details, descriptions and prices of products appearing on our website are correct at the time the information is entered onto the system. We reserve the right to refuse orders where product information has been entered onto our website incorrectly including prices and promotional activity. Prices are subject to change and without notice.
All goods offered on the Calon Cariad website are in stock. In the rare event your order cannot be fulfilled, we will notify you by email as soon as possible. Our website is updated on a regular basis.
From time to time our retail store may run special or local promotions which will not be reflected on our website or we may offer special discounts online that are not available in our retail store.
Payment
We accept payment by Visa, Visa Delta, Mastercard, and Paypal. Because all items listed on our site are in stock, your account will be debited as soon as you checkout.
All credit/debit card details given over the internet to the Calon Cariad website are processed and encrypted via a 128 bit SSL secure server – the strongest commercially available level of encryption.
Delivery and Packaging
All orders will be shipped as soon as possible (normally within 2 working days) subject to product availability and credit clearance. We will notify you by email if there are any problems, or in the unlikely event of any item being unavailable. Please see our FAQs page for a breakdown of our current delivery charges.
Returns and Exchanges
You can return any item (except those specifically stated as non returnable), for any reason within 14 days, providing the garment has not been worn or washed and is complete with all labels intact. We will exchange your order or refund your money as required.
Returns should be sent to the following address: Calon Cariad, 24 Alban Square, Aberaeron, Ceredigion, SA40 0AJ, Wales. Please enclose your contact details and the reason for the return.
Always remember to ask for a proof of postage certificate from your post office when returning goods, just in case the package fails to reach us. Proof of postage is not proof of goods received.
We regret that postage costs can not be refunded.